Umay

Support

How to reach us, signing in, subscriptions and your data.

Open Umay

Umay is published by Koruki Corp (SAS). This page answers the most common questions. If yours is not here, write to us.

Contact us

Write to hello@koruki.fr. We reply within two business days.

Signing in

Umay has no password. Enter your email address and we send you a sign-in link, valid for 15 minutes. Open it on the device that asked for the link, or on another one.

If the email does not arrive:

  • look in your spam and promotions folders;
  • check the address you typed, one extra letter is enough to misdirect it;
  • ask for a new link from the same screen, which retires the previous one.

Umay Premium

Umay is free to use. A Premium subscription removes the monthly limit on dish images and raises voice from 5 to 30 minutes a month.

  • $6.99 a month, or $39.99 a year.
  • The yearly plan starts with a one week free trial.
  • Manage or cancel it in your App Store account settings, not inside Umay.
  • Already subscribed and you changed device: the "Restore purchases" button on the subscription screen brings Premium back.

Deleting your account

Profile, then Delete my account. Erasure is immediate and permanent.

Exporting your data

Profile, then Export my data (JSON). You get your recipes, journals and preferences in a single file.

Nutrition

Umay's nutritional figures are estimates, not medical advice. For any health concern, follow the advice of your doctor or qualified healthcare professional.

The rules

Terms of Use and Privacy Policy.